Legal

Privacy Policy

Last updated: April 2026

Your privacy matters to us. This Privacy Policy explains how Accordeum collects, uses, and protects your personal information when you use our website or services. By accessing our website, you agree to the terms outlined below.
Section 01
Introduction

Welcome to Accordeum ("we," "our," or "us"). We are an HR solutions and lead generation company based in Mangalore, Karnataka, India. Our website is located at accordeum.com.

This Privacy Policy governs your use of our website and the services we provide, including HR consulting, talent acquisition, payroll management, lead generation, and related services. We are committed to protecting your personal data and respecting your privacy in accordance with applicable Indian data protection laws.

Section 02
Information We Collect

We collect information you voluntarily provide to us and information gathered automatically when you use our website:

Personal Information you provide:

  • Full name, phone number, and email address (via contact/enquiry forms)
  • Company name and designation
  • Service requirements and messages submitted through our forms
  • WhatsApp messages or calls initiated through our website
  • Resume or CV details submitted for job placement services

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website or source
  • Device type and operating system
  • Cookies and similar tracking technologies
Section 03
How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your enquiries and provide the services you request
  • To process job applications and match candidates with suitable roles
  • To deliver qualified leads to businesses that engage our lead generation services
  • To send service updates, important notifications, and follow-ups
  • To improve our website performance and user experience
  • To comply with legal obligations and prevent fraud
  • To send marketing communications (only with your consent)
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
Section 04
Lead Generation & Third-Party Data

As part of our lead generation service, we collect and process business enquiry data sourced from third-party platforms such as Sulekha, JustDial, IndiaMART, TradeIndia, and Google Ads. This data is used solely to connect businesses with relevant service providers.

When we collect lead data on behalf of our business clients:

  • All leads are pre-verified and filtered before delivery
  • Lead data is shared only with the specific client for whom it was collected
  • We do not retain lead data beyond the agreed service period
  • Individuals whose data appears in leads may contact us to request removal
Section 05
Sharing Your Information

We do not sell your personal data. We may share your information in the following limited circumstances:

  • Service Delivery: Sharing candidate profiles with client companies for recruitment purposes (with your knowledge and consent)
  • Trusted Partners: Third-party tools and platforms we use to operate our business (e.g., email providers, CRM tools), bound by confidentiality agreements
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfer: In the event of a merger, acquisition, or sale of business assets
Section 06
Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
  • Marketing Cookies: Used to show relevant advertisements (e.g., Google Ads)

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Section 07
Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • SSL encryption on our website
  • Restricted access to personal data within our organisation
  • Regular security assessments of our systems
  • Confidentiality agreements with all staff and partners
While we take every reasonable precaution, no method of internet transmission is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.
Section 08
Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Specifically:

  • Enquiry and contact form data: Retained for up to 2 years
  • Candidate profiles: Retained for up to 1 year after placement or last contact
  • Lead generation data: Retained only for the active service period
  • Financial and billing records: Retained for 7 years as required by Indian law

You may request deletion of your personal data at any time by contacting us (see Section 11).

Section 09
Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data ("right to be forgotten")
  • Objection: Object to processing of your data for marketing purposes
  • Withdrawal: Withdraw consent at any time where processing is based on consent
  • Portability: Request transfer of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details in Section 11. We will respond within 30 days.

Section 10
Third-Party Links

Our website may contain links to third-party websites such as Sulekha, JustDial, LinkedIn, or social media platforms. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Section 11
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

Section 12
Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Company
Accordeum — HR Solutions & Lead Generation
1st Floor, Essel Willcon Building, Kankanady, Mangalore – 575002
Mon–Sat: 9:00 AM – 6:30 PM